Five of the UK's largest independent hotel chains have stepped forward to join charity tech start-up, Carefree, in its mission to provide every full-time unpaid carer with access to an annual break.

In a joint statement the hotel partners, including Bespoke Hotels, Cycas Hospitality, Sleeperz, The QHotels Collection and Village Hotels, said:

"Through the pandemic, we've seen that tackling sustainability means more than just looking at what we can do at an environmental level. Unpaid carers provide the invisible backbone of our health and social care system and they need time off. Together we can change how society reinvests in the people that look after our most vulnerable."

Logos of The QHotels Collection, Bespoke Hotels, Sleeperz Hotels, Cycas Hospitality and Village Hotels.
Five of the UK's largest independent hotel chains have stepped forward to join Carefree 

There are an est. 8.8 million unpaid carers in the UK providing 80% of home care, yet they are rarely recognised for their frontline role and lack access to the same support mechanisms as NHS staff or paid care home workers because of poor identification processes.

Carefree's platform provides an easy means for full-time unpaid carers to self-identify and verify their status to overcome this barrier. Furthermore, its referral partnerships with 60+ Community Partners made up of Local Authorities and Carer Support Organisations, provide a powerful network for joined-up service delivery.

"The process is so easy to organise the break. You just need to say when you want to go and you go," said Kirsty, who has cared for her two disabled children for 32 years and recently took a break with Carefree.

As a Carefree Breakmaker, each hospitality partner has pledged to donate a portion of their unsold rooms to the charity on a rolling basis that will be made available to verified carers to book via its booking platform. Powered by Impala's global distribution API, it's possible for any hotel to join them in donating stays with just a few clicks.

Robin Sheppard, President of Bespoke Hotels, which has supported the charity since 2018 said: "We always knew that with the right tech solution we could empower the hospitality industry to tackle what has been an entrenched social issue and set a new standard for how unpaid carers are recognised and supported to carry out their hugely difficult role."

"With Carefree, we're not just 'building back better', we're re-defining what it means to be a purpose-driven business within the hospitality industry," said Neetu Mistry, Chief Commercial Officer of Cycas Hospitality.

Gary Davis, CEO of Village Hotels said: “At Village, we are committed to having a positive impact on the communities we operate in, both environmentally and socially. Initiatives such as this fit perfectly with our Village Green commitment, enabling us to make a real difference to the wellbeing of carers whose own mental and physical health is so often sacrificed as part of their caring role.”

92% of service users are already reporting that they couldn't have accessed a break without the organisation which hopes to deliver 4000 breaks by early 2022 and mobilise tens of thousands more as new hospitality partners join.

Carefree trustee and Sleeperz CEO, David Myers said: "In the UK alone, there are 50,000 accommodation providers. If every one of those gave a break once a week that would be sufficient for 3 million unpaid carers to get a break."

According to the State of Caring 2021 report released by Carers UK on 2 Nov, unpaid carers saved the UK economy £193 billion a year during the pandemic - outstripping the cost of the NHS. Carefree aims to provide support for the carers who are at risk of burnout, by offering a simple way to help them re-charge so they can continue their vital role.  

Carefree CEO, Charlotte Newman, who believes that designing effective solutions for social care and carers should be a society-wide effort said: "Being able to rest is an essential part of what it means to be human.

"Only through the collective commitment of people, partnerships and technology working together can we build a truly sustainable, national way for carers in need of a break to access time off. Every Carefree Breakmaker, whether they are someone referring a carer, donating a break or providing a part of our tech infrastructure to distribute the stays, is a piece in the puzzle of how we'll make that possible."

Philip Gardner, Commercial Director of The QHotels Collection, added: "We were incredibly proud to support all frontline staff during this continued Covid challenge and have been working with carers and NHS staff for the past two years to say thank you, whereby we gifted 1,000 free nights for their amazing contributions during the pandemic.

This next phase of our gifting programme recognises the incredible work that carers throughout the UK are involved in. They are the unsung heroes who give their support to others without thought of reward. We are delighted that we can offer some much-needed downtime to their lives with complimentary stays at our hotels and resorts. We really believe in giving something back and are delighted to be supporting the  Carefree charity and very much look forward to welcoming back these guests in the near future."

Read more at our website: